privacy policy
Legal Disclaimer
Our counseling services are intended to provide professional assistance, but are not intended to be used as a substitute for medical treatment or diagnosis. Advice and information provided during counseling should be used at the client's own risk. Information shared by clients during counseling will be kept strictly confidential, but if there is deemed to be a risk to life or body, we may report it to the appropriate authorities based on legal obligations. In addition, the results and effects of counseling vary depending on each individual case, so we cannot guarantee any specific results. Counselors and their affiliated organizations are not responsible for any damages or losses incurred through counseling.
Our counseling services are intended to provide professional support, but they should not be used as a substitute for medical treatment or diagnosis. The advice and information provided during counseling are to be utilized at the client's own discretion. While the confidentiality of information sharing during counseling is strictly maintained, we reserve the right to report to the authorities if there is a perceived risk to life or physical safety. Furthermore, the outcomes and effectiveness of counseling can vary by individual, and no specific results are guaranteed. The counselor and any associated organizations are not liable for any damages or losses arising from the counseling process.
Privacy Policy – Principles
We respect your privacy and strive to protect your personal information. This policy explains how we collect, use, and protect your information.
●Information collection: We collect only the necessary information, such as your name, contact details, and the details of your enquiry, in order to provide you with our services.
● Use of Information: We use the information we collect to provide and improve our Services, comply with our legal obligations, and communicate with you.
● Information Sharing: We will not share your information with third parties without your consent, except when required by law.
●Information protection: We take appropriate security measures to prevent unauthorized access, tampering, or leakage of your personal information.
● Your rights: You have the right to request to review, correct or delete your personal information at any time.
Contact Us: If you have any questions or concerns about this Policy, please feel free to contact us.
We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.
Data Collection: We collect only the necessary personal information to provide our services, including your name, contact details, and any information you voluntarily provide during consultations.
Data Usage: Your data is used solely for providing and improving our services, ensuring compliance with legal requirements, and communicating with you.
Data Sharing: We do not share your personal information with third parties without your consent, except when required by law.
Data Security: We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
Your Rights: You have the right to access, correct, or request the deletion of your personal information at any time.
Contact Us: If you have any questions or concerns about this policy, please contact us.
Items to be included in a privacy policy
At Kokoro no Care Consultants, we consider the privacy of our customers to be our top priority, and strive to protect personal information and consultation details. This policy explains our policies regarding the collection, use, storage, and disclosure of information.
1. Collection of information:
When providing counseling, we collect personal information such as your name, contact details, age, gender, health condition, and consultation details. We collect this information to the extent necessary to improve the quality of counseling.
2. Use of Information:
The information collected will be used to provide individualized counseling and improve our services, as well as to contact you and follow up with you on your consultation.
3. Storage of Information:
The collected information will be stored safely under appropriate management. The storage period will be limited to the period required by law or the period necessary to provide services.
4. Disclosure of Information:
We will not disclose personal information to third parties without your consent, except when required by legal obligation or in emergency situations requiring the protection of life or limb.
5. Confidentiality:
Counsellors will treat all information learned during counselling sessions as strictly confidential and will take necessary measures to prevent disclosure or unauthorized access to information.
6. Your rights:
You have the right to access your personal information and to ask for its correction or deletion. These requests will be dealt with promptly and appropriately.
7. Contact Us:
If you have any questions or concerns about this Policy, please feel free to contact us at any time.
Our priority the privacy of our clients and are committed to protecting personal information and counseling content. This policy outlines our approach to the collection, use, storage, and disclosure of information.
Information Collection:
When providing counseling services, we collect personal information such as name, contact details, age, gender, health status, and counseling content. This information is collected to enhance the quality of our counseling services.
Information Use:
The collected information is used to provide personalized counseling and to improve our services. It is also used for communication with clients and for follow-up on counseling sessions.
Information Storage:
The collected information is securely stored under appropriate management. The retention period is limited to the duration required by law or necessary for the provision of services.
Information Disclosure:
We do not disclose personal information to third parties without the client's consent, except in cases where legal obligations must be met or in emergencies where life or physical safety is at risk.
Confidentiality:
Counselors treat all information obtained during counseling sessions with strict confidentiality. Necessary measures are taken to prevent information leakage or unauthorized access.
Client Rights:
Clients have the right to access, correct, or request the deletion of their personal information. These requests will be addressed promptly and appropriately.
Contact Us:
If you have any questions or concerns regarding this policy, please feel free to contact us at any time.